"Secrets to Creating a Disney Like Culture" John Formica
Education Meeting
Secrets to Creating a Disney Like Culture
and Empire in Any Business
Presented by John Formica
It is all about the Customer Experience and making it Magical!
· HAVE YOU EVER WONDERED HOW the Walt Disney World Resort® and other successful companies continue to produce a dynamic model on Business Excellence, Leadership, Team Working Environment and Customer Service?
· DOES YOUR WORK ENVIRONMENT have the right people that are loyal, committed and enjoy doing their jobs toward achieving your team and organization's goals?
· DO YOU HAVE A PLAN to Attract More Customers, Create Customer Loyalty For Life, Beat Out Your Competition and compete in this challenging economy?
As a former Disney Hotel leader and known throughout the U.S. as "America's Best Customer Experience Coach," John shares his incredible experiences and 25 years of proven success strategies to help your organization create a "Magical Customer Experience" and Culture. Learn best practices you can apply right away to increase your market profile, beat out your competition, wow your customers, and increase employee loyalty to lead the way in this new economy.
Tuesday, May 2, 2017
8 Lawrenceville Road
Princeton, NJ, 08540
Phone: 609-688-0500 Fax: 609-924-0547
Host Manager: Jason Miller
9:00 am -9:45 am Registration/Continental Breakfast
9:45 am - 10:00 am Business Meeting
10:00 am-12:00 pm Session
12:00 pm Lunch
Limited Golf Available
Contact Jason Miller at [email protected]
2 Credits
Register online at www.njcma.org
$40.00 per person
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Please mail form and check made payable to TPC at Jasna Polana
for $40.00 per person by April 30 to TPC at Jasna Polana, 8 Lawrenceville Road, Princeton, NJ 08540
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